How It Works

We make arranging care simple, from understanding your needs to matching the right support team.

How It Works

We make arranging care simple, from understanding your needs to matching the right support team.

1

Arrange an initial chat

Your care journey starts with a relaxed, no-obligation chat with our friendly team.

We’re here to listen, understand your loved one’s needs, and answer any questions you have about home care.

2

Book a free
assessment

The home visit is an opportunity for us to understand your loved one’s specific needs and how we can support them.

We’ll arrange a time to visit, get to know your family, and learn about their personality to match them with the right Care Professional.

Our goal is to ensure consistency, so the same Care Professional (or small team) will visit regularly, building trust and familiarity.

3

Decide what care suits you

Finding the right care shouldn’t feel overwhelming.

We’re here to help you explore the options and decide what works best for your loved one.

Whether they need occasional support, regular visits, or more specialised care, we’ll guide you through every step—ensuring they receive the right level of support, both now and in the future.

4

Meet your care
professionals

Once we’ve carefully matched your loved one with the right support team, we’ll arrange a relaxed introduction.

This is a chance to meet, ask any final questions, and start building a trusting care relationship from day one.

5

Start your at home care journey

Start your At Home Care journey with us today. We’re here to guide you through every step, from understanding your loved one’s needs to arranging the right support.

With personalised care and a dedicated team, we’ll ensure a smooth transition to home care, helping your loved one live independently and comfortably at home.

Unsure about home care?

We're here to guide you

Arranging home care can feel daunting, but we’re here to make it easier with personalised support that adapts to your needs. Choosing care shouldn’t feel like a leap in the dark. By taking the time to understand your situation, we help your loved one maintain independence at home while giving you reassurance and support as a caregiver. From friendly companionship to specialist care designed around their preferences, we’re changing perceptions of home care—putting dignity and choice first.

Whatever your questions, we’re here to help—at your pace, with no pressure.

how it works